Return/Exchange Request

Information Before Requesting

  1. Please submit your return request within 7 days of receiving the product. Requests made after this period will not be processed.

  2. Return Shipping Method:
    You can choose any logistics company (e.g., T-CAT or Yamato Transport) to return the product and send it to the following address:
    Recipient Name : CARICO
    Recipient Address : NO. 10, LANE 63, HUACHENG RD., XINZHUANG DIST., NEW TAIPEI CITY 242, TAIWAN
    Contact : +886-2-2276-6545

  3. Return Shipping Costs: If the return is due to a defective product or incorrect shipment, we will cover the return shipping costs. If the return is for personal reasons (such as a change of mind), the shipping cost will be the buyer's responsibility.

  4. Return Review and Processing: Please ensure the product is unused and in good condition before applying for a return. Once the company receives and inspects the returned product, the refund will be processed.

  5. Refund Processing Time: Once your returned product is confirmed and received, the refund will be processed within 7 days.

Thank you again for your support and cooperation.

CARICO TEAM

    Applicant's Name

    Applicant's Email

    Request Service

    Product Number

    Order Number

    Reason

    Condition

    Return/Exchange Request

    Information Before Requesting

    親愛的顧客，感謝您選擇購買我們的產品。為確保您的退貨過程順利進行，請仔細閱讀以下退貨前須知：

    1. 退貨申請期限：為保障您的權益，請確保在收到貨品後的７天內提出退貨申請。超過此期限的退貨申請將恕不辦理。

    2. 退貨運費：請您注意，退貨運費將由您自行負擔，如屬於我們的責任，我們將會承擔退貨運費。

    3. 退貨審核與處理：請在申請退貨前確保商品處於未使用且完好的狀態。一旦我們收到並審核了您的退貨產品，我們將會盡快進行退款處理。

    4. 使用與損壞商品：請注意，如果商品已被使用或出現損壞，您的退貨申請可能無法通過審核。為確保退貨的成功，請保持商品的完好狀態。

    5. 退款處理時間：一旦我們確認並收到您的退貨商品，退款將在合理的時間內進行處理。我們將盡最大努力以最迅速的速度完成退款手續。

    如果您符合以上條件並希望申請退貨，請填寫我們的退貨申請表格或聯繫我們的客戶服務團隊。我們將竭誠協助您辦理退貨手續，並希望在未來能繼續為您提供更好的購物體驗。

    再次感謝您的支持與合作！

    此致，CARICO TEAM

      Applicant's Name

      Applicant's Email

      Request Service

      Product Number

      Order Number

      Reason

      Condition